FAQ

Is the LINEA service active 365 a year? Do the times stay the same every day?

The line service is active 365 days a year and the line times are the same every day, available in the ”services” section of our site.

How much does the PARK + LINEA service cost?

If you make an online reservation, the PARK + LINEA service always depends on the number of people present.

The PARK has a cost of € 5 per day and the price of the roundtrip LINE is € 10 per person for adults, € 8.50 for students and free for children under the age of 12.

How long is the journey with the LINEA boat? Is the 3 Archi stop the only stop? And where is it?

The boat ride takes about 15 minutes. The only stop is the Tre Archi and is located at the end of Fondamenta Cannaregio: it is not the same stop as the public ACTV line, but it is a few meters after.

Is it possible to bring dogs on board the LINEA boat? And what about the TOUR boat?

Dogs are allowed both on the scheduled boat and on the tour boat, with the OBLIGATION of the muzzle. If they are small dogs, such as cihuahuas, dachshunds and the like, there is no obligation to wear a muzzle.

How far is the PARK Marive from the boarding point of the line? Is the PARK covered and monitored during the night?

The boarding of the line is about 50 meters from the parking, which is uncovered and video monitored 24 / 24h.

How is the PARK price calculated for cars? Daily rate or 24 hours?

The parking price is calculated on a daily rate and not 24 hours.

Is the PARK always open? Can I retrieve my car parked in the park after 7pm?

The car park is open 24 hours a day, but the ferry timetables are standard with first departure at 9 from San Giuliano and last return from Venice Tre Archi at 18:55. Therefore, if you want to reach the car park at other times, the car park must be reached by other kind of transport, but it will be possible to retrieve your car.

If I have made an ALL INCLUSIVE reservation, and something unexpected prevents me from arriving, am I entitled to a refund? if so how?

With the ALL INCLUSIVE booking with the payment option at the cash desk, just send an email to traghetto@marive.it to cancel it, in case you have already paid by credit card, you will need to send an email to traghetto@marive.it with your bank details to get the refund.

Is it possible to buy travel tickets, season tickets or ACTV renewals at your office?

At our office it is possible to buy travel tickets, season tickets or ACTV renewals.

How can you know the price and book a PRIVATE SERVICE?

For PRIVATE SERVICES it is always necessary to send an email to info@marive.it.