FAQ

Is the LINEA service active 365 a year? Do the times stay the same every day?

The line service is active 365 days a year and the line times are the same every day, available in the ”services” section of our site.

How can I book the parking and how much does the PARK + LINE service cost?

You can make an online reservation with the possibility of paying online or directly at the cash desk, the PARK + LINEA service always depends on the number of people present.

The PARK has a cost of € 5 per day and the price of the return LINE is € 10 per person for adults, € 8.50 for students and free for children under the age of 12.

How long is the journey with the LINEA boat? Is the 3 Archi stop the only stop? And where is it?

From the parking lot we provide a water transfer, the journey time is about 15 minutes. Thanks to our service you will park on the mainland and arrive in the heart of the city: the only stop is Tre Archi, located at the end of Fondamenta Cannaregio.

The stop is not the same as the ACTV public line, but is next to it.

Is it possible to bring dogs on board the LINEA boat? And what about the TOUR boat?

Dogs are allowed both on the scheduled boat and on the tour boat, with the OBLIGATION of the muzzle. If they are small dogs, such as cihuahuas, dachshunds and the like, there is no obligation to wear a muzzle.

How far is the PARK Marive from the boarding point of the line? Is the PARK covered and monitored during the night?

The boarding of the line is about 50 meters from the parking, which is uncovered and  monitored 24 / 24h.

How is the PARK price calculated for cars? Daily rate or 24 hours?

The parking price is calculated on a daily rate and not 24 hours.

Is the PARK always open? Can I retrieve my car parked in the park after 7pm?

The car park is open at the entrance from 8:30 to 18:30. It is possible to retrieve your car and exit at any time (24h) by approaching the right barrier on the driver’s side.

Ferry timetables are standard and include the first departure from San Giuliano at 10:00 and the last return from Venice at 17:25.

Therefore if you want to reach the car park at other times, the car park will have to be reached by other means of transport, but it will always be possible to retrieve your car.

If I have made an ALL INCLUSIVE reservation, and something unexpected prevents me from arriving, am I entitled to a refund? if so how?

With the ALL INCLUSIVE booking with the payment option at the cash desk, just send an email to traghetto@marive.it to cancel it, in case you have already paid by credit card, you will need to send an email to traghetto@marive.it with your bank details to get the refund.

Is it possible to buy travel tickets, season tickets or ACTV renewals at your office?

At our office it is possible to buy travel tickets, season tickets or ACTV renewals.

How can you know the price and book a PRIVATE SERVICE?

For PRIVATE SERVICES it is always necessary to send an email to info@marive.it.

Does the car park have spaces reserved for disabled people?

Yes, the car park has reserved spaces and the scheduled service is also accessible to people with disabilities.

Can I use the car and then store it in the car park during the parking period at Marive Transport at no additional cost?

There is the possibility of taking the car whenever you need it and then storing it at no additional cost. You will also keep the car keys.